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We’re a Pakistan-based BPO focused on final expense insurance support — giving licensed agents dedicated teams for qualification, appointments, servicing calls and customer support — alongside healthcare and customer support outsourcing.
Who we are
Ironclad Tech is a Business Process Outsourcing (BPO) company based in Rawalpindi, Pakistan. Our primary focus is final expense insurance: we support final expense agencies and independent agents with lead qualification, appointment setting, policy servicing calls and customer support, so their licensed agents can spend more of the day selling.
We are a support provider, not an insurance agency or carrier. Our agents do not quote, recommend or sell policies; that work stays with our clients’ licensed agents. We follow the scripts, disclosures and calling rules our clients set, and we record and QA calls against them.
The same dedicated-team model serves clients in healthcare, other insurance lines and technology, combining trained professionals with AI-powered tools.
We started with a simple premise: outsourcing should feel like an extension of your team, not a hand-off. Every engagement is built around clear communication, measurable results, and processes your team can trust.
What we stand for
The principles that guide every client engagement.
How it starts
A structured process so your team is live quickly, without surprises.
We learn your goals, volume and current workflow.
A tailored plan with team size, pricing and timeline.
Agents trained on your specific processes and tools.
Launch with ongoing reporting and continuous improvement.
Get started
Tell us what you need covered and we will come back with a team shape, a timeline and a price.